PAWSitive Leadership Podcast
2023 Employment Trends with David Miklas

2023 Employment Trends with David Miklas

November 30, 2022

In this episode, Andrea and David interview David Miklas, with the Laws Offices of David Miklas, P.A. David is an employer-only attorney and we asked him what things is he seeing coming down the pipeline in 2023 and how the shifts in Administration might affect the veterinary profession and our practices. We chat about things we should steer clear of to keep us out of a legal pot of hot water and the DOs to get things right the first time.

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

Our Links:

Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.com/PAWSitiveLeaders
IG: https://www.instagram.com/pawsitiveleaders/
Furpaws Consulting: https://www.furpawsconsulting.com/
Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/
David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: www.dogdaysconsulting.com
LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

 

Diversity, Equity, & Inclusion with Mia Cary & Monica Dixon Perry

Diversity, Equity, & Inclusion with Mia Cary & Monica Dixon Perry

November 20, 2022

You won't want to miss this episode where Andrea & David interview Monica Dixon Perry, CVPM, Director of Veterinary Consulting Services at Burzenski & Company, and Mia Cary, DVM, CEO and Change Agent at Cary Consulting. We define and discuss DEI, how to have sensitive conversations, and make the uncomfortable more acceptable. Monica and Mia share their stories as well as expertise on how to navigate through this somewhat rocky terrain. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Our Links:

Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.com/PAWSitiveLeaders
IG: https://www.instagram.com/pawsitiveleaders/
Furpaws Consulting: https://www.furpawsconsulting.com/
Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/
David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: www.dogdaysconsulting.com
LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Loyalty and Building Relationships with Brian Macrae

Loyalty and Building Relationships with Brian Macrae

November 2, 2022

In this episode, Andrea and David interview Brian Macrae, the Founder & CEO at Rethink Veterinary Solutions. Brian digs into how practices can use the importance of relationships to build loyalty with clients through membership and a deeper commitment. When loyalty is done well, exclusive value is one key to client retention. 

Join us, grab a cup of coffee or pour a glass of wine, and enjoy the session! Stay happy and sane!

Learn more about our guest:

4. Best Email: brian@rethinkloyalty.com
5. Book Instant Appointment Link: Book Appointment/ Calendar Link

 

We appreciate your support and listenership! Here are our links if you'd like to connect with us. 

Website: https://www.pawsitiveleaders.com/   
FB: https://www.facebook.com/PAWSitiveLeaders  
IG: https://www.instagram.com/pawsitiveleaders/  
Furpaws Consulting: https://www.furpawsconsulting.com/  
Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  
David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  

To learn more about our social media: www.dogdaysconsulting.com 
LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

Disrupting Veterinary Medicine with Christine Stafford

Disrupting Veterinary Medicine with Christine Stafford

October 19, 2022

In this episode with Christine Stafford, President-Partner of Veterinary Emergency & Specialty Center and Co-Disruptor with Stafford Brooks Consulting, Andrea and David dive into how she reimagines veterinary medicine. Christine, a co-disrupter, talks to us about what disrupting vet med looks like and what she and her team are doing to change practice cultures. Heading up an all-female owner and leader team, she has a unique perspective on how to run a supportive, sustainable, and enjoyable veterinary hospital. She also digs into her leadership philosophy and active steps leaders can take to recreate their own practices through active listening and more.

Join us, grab a cup of coffee or pour a glass of wine, and enjoy the session! Stay happy and sane!

Website: https://www.pawsitiveleaders.com/  

FB: https://www.facebook.com/PAWSitiveLeaders 

IG: https://www.instagram.com/pawsitiveleaders/  

Furpaws Consulting: https://www.furpawsconsulting.com/ 

Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ 

David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com

LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

Decision Making, Change Management and Taking Ownership in the Veterinary Space with Jenny Matthews

Decision Making, Change Management and Taking Ownership in the Veterinary Space with Jenny Matthews

October 5, 2022

In this episode, Andrea and David interview Jenny Matthews, CVT, CVPM, founder and owner of Matthews Veterinary Solutions. Jenny brings insight to several areas of the practice, including inclusive team decision-making, empowering our teams to be creative problem-solvers allowing them to do their jobs, and elevating our teams through supportive education. Jenny talks to us about how to integrate a philosophy of Change Management into our practices.

Join us, grab a cup of coffee or pour a glass of wine, and enjoy the session! Stay happy and sane!

Learn more about our guest, Jenny Matthews, CVT, CVPM

Website: https://www.pawsitiveleaders.com/  
FB: https://www.facebook.com/PAWSitiveLeaders 
IG: https://www.instagram.com/pawsitiveleaders/

Furpaws Consulting: https://www.furpawsconsulting.com/  
Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  
David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  

To learn more about our social media: www.dogdaysconsulting.com 
LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/  

 

Leadership Development with Betsy Charles

Leadership Development with Betsy Charles

September 21, 2022

Hold on to your hat in this episode when Andrea & David interview Betsy Charles, MA, DVM, Vice President of Learning and Leadership Development at Mission Veterinary Partners. Betsy discusses how being curious and taking part in creative conversations and connections can make us less likely to be judgmental, and instead, help to develop relationships. Skills that we overlook as managers in veterinary medicine are listening and connecting with the team that helps us facilitate high-performing teams. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Guest Links:
https://veterinaryleadershipinstitute.org/about-us/board-of-directors/elizabeth-betsy-charles/
https://www.linkedin.com/in/betsy-charles-b961004

 

Our Links:

Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.com/PAWSitiveLeaders
IG: https://www.instagram.com/pawsitiveleaders/
Furpaws Consulting: https://www.furpawsconsulting.com/
Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/
David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: www.dogdaysconsulting.com
LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

 

Recession, Inflation, & Employees with Meg Oliver

Recession, Inflation, & Employees with Meg Oliver

September 7, 2022

In this CAN'T-miss episode, Andrea and David interview Meg Oliver, CVPM, Practice Manager Cicero Animal Clinic about her recent article about recessions that talks about rising costs, pricing, staff shortages, burnout, and more (see link below). Meg takes us through how inflation and the threat of recession can have an impact on our teams as well as our clients. She gives pointers on how to plan for economic slowdowns and budget for things like employee raises, price increases, and challenging conversations with client compliance. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

https://vetsuccess.com/blog/us-economy-recession-what-veterinary-practices-should-keep-an-eye-on/

 

Our Links:

Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.com/PAWSitiveLeaders
IG: https://www.instagram.com/pawsitiveleaders/
Furpaws Consulting: https://www.furpawsconsulting.com/
Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/
David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: www.dogdaysconsulting.com
LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Veterinary Medicine Through the Lens of a CSR with Caitlin Palmer

Veterinary Medicine Through the Lens of a CSR with Caitlin Palmer

August 24, 2022

This episode will get you giggling! Andrea & David talk with Caitlin Palmer, the Desk Wench, comedic actress turned Veterinary CSR at Animal Healthy Clinic in Mississippi. Caitlin shares how Practice Managers can support the front-line team. She also gives some advice on de-escalating upset clients, and when it is time to let a client go to support the rest of the team. Caitlin shares how she can make a HUGE difference with client education and client service with just a small amount of training. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

Website: https://www.pawsitiveleaders.com/   
FB: https://www.facebook.com/PAWSitiveLeaders  
IG: https://www.instagram.com/pawsitiveleaders/  
Furpaws Consulting: https://www.furpawsconsulting.com/  
Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  
David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  

To learn more about our social media: www.dogdaysconsulting.com 
LinkedIn: https://www.linkedin.com/in/rhondabellcvpm 

Integrating FUN in Your Veterinary Practice with Megan Bendtzen

Integrating FUN in Your Veterinary Practice with Megan Bendtzen

August 10, 2022

This episode is packed with FUN as Andrea & David interview Megan Bendtzen, the founder of TheDoctorOfFun.com. Megan integrates business meetings, team training, and team-building exercises with FUN to better impact retention, learning, and engagement. Megan talks us through how to have FUN in stressful situations or when dealing with trauma and sick patients. She walks us through maximizing effectiveness and increasing productivity in order to have the biggest impact on the bottom line AND with our teams. It's time to get serious about having FUN! 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

Website: https://www.pawsitiveleaders.com/  
FB: https://www.facebook.com/PAWSitiveLeaders 
IG: https://www.instagram.com/pawsitiveleaders/ 
Furpaws Consulting: https://www.furpawsconsulting.com/ 
Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ 
David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com
LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

 

Why the Veterinary Practice NEEDS a Digital Presence with Bill Schroeder

Why the Veterinary Practice NEEDS a Digital Presence with Bill Schroeder

July 27, 2022

In this episode, Andrea & David chat with Bill Schroeder the owner of InTouch Practice Communications about all things digital marketing for the veterinary practice. Bill talks to us about what the heck some of these marketing terms mean, how to handle some of the more complicated parts of digital marketing, and getting the basics done. This is the "How-To Guide" by the expert. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Website: https://www.pawsitiveleaders.com/  
FB: https://www.facebook.com/PAWSitiveLeaders 
IG: https://www.instagram.com/pawsitiveleaders/ 
Furpaws Consulting: https://www.furpawsconsulting.com/ 
Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ 
David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com
LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

 

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